We offer free ground shipping on all consumer orders over $80 shipping to the continental United States.
We use UPS as our standard carrier, and we ship to PO Boxes via USPS. Orders shipping internationally are sent via UPS.
All orders placed will be ready to ship within two business days, regardless of the shipping method. Orders placed over the weekend or on a holiday will be ready to ship within the next two working business days. Orders shipping to the West Coast will arrive in 3-5 business days. Orders shipping to the East Coast will arrive in 7-10 business days.
We ship internationally from adenandanais.com via UPS. To ship from our global warehouses located in Canada, Australia and the UK please visit our global web shop pages. If you choose to ship internationally from any of our web shops, international shipping charges will be included in your order depending on the shipping method selected at checkout. You will also be responsible for any customs, duties and taxes that may be imposed upon the shipment arriving in the selected country which are not controlled or issued by aden + anais.
If your package is being shipped outside of the US, it is possible that it may be delayed in customs. This is a standard inspection, and, regretfully, we do not have any authority to speed up the process. If you still haven’t received your order 30 days after it was processed, please contact email@example.com.
We are unable to ship skin care and laundry care products internationally at this time due to compliance issues with our international carrier. If an international order is placed that includes skin care or laundry care, you will not be charged for these items and the order will ship without them.